This Privacy Policy explains what data Hyper X Ultra ("we," "us") collects, how we use it, and the choices you have. It applies to our website, desktop application, and backend services. By using Hyper X Ultra, you agree to the practices described here.
When you sign in with X, X shares a limited set of profile information with us: your X user ID, handle (username), display name, profile image, and — if you grant it — your email address. We never see or store your X password. Authentication happens through X's official OAuth flow.
If you request a free growth report, we collect the X handle and email address you submit, along with the public profile information we fetch for that handle in order to generate the report.
To provide the Service, our backend stores information tied to your account, which may include:
When the Service generates a reply or a report, it processes the relevant post text and any attached images, plus your voice preferences, in order to produce the output. This content is sent to AI model providers that we use as processors (see "Third parties" below).
Like most online services, our infrastructure may automatically log technical information such as IP address, request timing, and error diagnostics for security, abuse prevention, and reliability.
We do not sell your personal data.
The desktop application performs actions inside your own logged-in X session, on your device, under your control. It reads the page content needed to do its job (for example, the post it is replying to, or your followers list). It does not collect your X password and does not give us access to your X login credentials.
We rely on a small number of trusted third-party providers to deliver the Service. They process data only as needed to perform their function:
We retain your data for as long as your account is active or as needed to provide the Service. Operational logs and analytics may be retained for a limited period for security and reliability, then deleted or aggregated. When you delete your account, we delete or anonymize your personal data within a reasonable period, except where we must retain it to comply with the law.
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can exercise these rights — including deleting your account and associated data — by contacting us at support@hyperxultra.com. You can also revoke Hyper X Ultra's access from your X account settings at any time.
We use industry-standard measures to protect your data, including encrypted transport, scoped access controls, and row-level security on our database. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Our providers may process and store data in countries other than yours. Where required, we rely on appropriate safeguards for such transfers.
The Service is not directed to anyone under 18, and we do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, for material changes, provide additional notice where appropriate.
Questions or requests about your privacy? Email support@hyperxultra.com or reach us on X at @knowRowan.
Hyper X Ultra